Delivery and Returns Policy

Returns and Refunds

We want you to be fully satisfied with your purchase. If you are not satisfied with your recycled golf ball order, mini golf equipment or golf accessories you can simply return your order to Rule 5 Golf Balls for an exchange or refund within 30 days, whichever option you prefer. 

If product abuse is evident, the products will not be returned or replaced.

Shipping Times

  • We will ship your order to you within 48 hours of receiving it.
  • The time it takes to get to you will depend on your location.
  • On the rare occasion that your products may be on back order, we will contact your directly

Shipping Fees

  • 0.1 - 0.4 kgs is $5 Australia Wide
  • 0.41 - 1 kg is $9 Australia Wide (1-2 Dozen Balls)
  • 1.1 - 3 kgs is $12 Australia Wide (3-6 Dozen Balls)
  • 3.1 - 5 kgs is $12 Australia Wide (7-10 Dozen Balls)
  • 5.1 - 10 kgs is $22 Australia Wide (11-20 Dozen Balls)
  • 10.1 - 25 kgs is $33 Australia Wide (21-50 Dozen Balls)